Staff at South Tees Hospitals NHS Foundation Trust are celebrating after achieving a Princess Royal Training Award. The gong comes after the team drove "cultural transformation through inclusive, ...

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When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

DULLES, Va. — About 24 hours after the Washington Commanders defeated the New York Giants, offensive lineman Sam Cosmi was studying a different kind of playbook — customer service. Cosmi spent his off ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, designing an innovative system, or revolutionizing an organization’s customer ...

An athletic trainer gives three tips for parents involved with youth sports. Illustration Dan Goldfarb / The Athletic; iStock Editor’s note: This story is part of Peak, The Athletic’s desk covering ...

Nov 21 (Reuters) - Design software company Figma (FIG.N), opens new tab was hit with a proposed class action in California federal court on Friday for allegedly misusing its customers' designs to ...

When you're right, you're right. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Phasmophobia is one of those unproblematic success stories. It ...

Dear Eric: Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done at a lab, someone invariably asks me, “so what are you doing ...