A Dallas tech firm is introducing a new cloud-based audio interface for automated order taking (AOT) which will give U.S. quick service restaurant (QSR) providers a practical pathway to future ...

For much of the past decade, restaurant technology vendors have promised operators a “single view of the guest.” In practice, ...

By the time a new restaurant starts appearing on “coming soon” lists, showing up on Resy, getting indexed on Google Maps or ...

Remote and hybrid work didn’t just change where people work. It changed when — and whether — they eat out. And for restaurant ...

South Korea’s restaurant industry has become one of the most aggressive test beds in the world for tech-driven operations, ...

Starfleet Research has announced the release of The Restaurant Optimization Playbook: How to Achieve Peak Performance and ...

Grubhub’s parent company, Wonder, has acquired Claim, adding an in-person rewards and guest engagement layer to Grubhub’s ...

In busy professional kitchens today, there’s this kind of hidden pressure that nobody really notices much during a crazy ...

When a 91-year-old burger chain announces a $10 million Bitcoin treasury purchase, the easy reaction is to file it under ...

Restaurant operators have spent the last decade investing in technology designed to deliver visibility: point-of-sale systems ...

There’s bad publicity, and then there’s what’s happening right now to restaurants on Google Maps: a wave of fake one-star reviews that goes beyond unfair feedback and straight into extortion territory ...